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SimplyPats Portable Appliance Testing Software
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PostPosted: Fri Sep 05, 2014 2:20 pm 
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Joined: Wed Jan 03, 2007 2:10 pm
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Location: Cornwall
SimplyPats Licencing Error Code 3

You may receive this error if the software has been installed under a different user account (normally an Administrators account) to the one that you are currently logged into when you try and run SimplyPats.

When you log into a user account and install SimplyPats it deploys program and configuration files to the current users App Data Path, when you log out of that user account and log into another user account and try to run SimplyPats it tries to look in the other users App Data Path but does not have access.

Either, install the software under the User Account that will be using the software or copy the RSR Systems Folder from the original Users App Data Path into the current users App Data Path… An example of the AppData path would be:

C:\Users\USER NAME\AppData\Local

Simply copy the RSR Systems Folder found in that path to the other users AppData path…. For instance

C:\Users\OTHER USER\AppData\Local

The software should then work fine, however please be mindful of the Licence Agreement as SimplyPats comes with just two user licences for the first serial number issued to your company.

Can’t see the AppData Folder?

If you cannot see the AppData folder in the User Account you probably have the “Show hidden file, folders and drives” disabled, to turn this option on go to Control Panel and choose Folder Options. Click on the View Tab and set the option “Show hidden files, folders and drives” and click Apply to save the changes.

The AppData Folder should now be viewable and accessible under the User Account.

The AppData path will vary depending on the Operating System you are using, however these are the most common and default paths:

Windows XP:

C:\Documents and Settings\(USER NAME)\Local Settings\Application Data\RSR Systems\SimplyPats7

Windows 7:

C:\Users\(USER NAME)\AppData\Local\RSR Systems\SimplyPats7

Windows 8:

C:\Users\(USER NAME)\AppData\Local\RSR Systems\SimplyPats7


if you need help with the above or have further issues related to licencing, please contact support.


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