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SimplyPats Portable Appliance Testing Software
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PostPosted: Mon Nov 01, 2010 4:33 pm 
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Joined: Wed Jan 23, 2008 11:47 pm
Posts: 1101
Location: Cornwall
Runtime Error 1001 when Starting SimplyPats When Checking Microsoft Office (tm) Version.

We have recently had some SimplyPats Version 4 users encountering a runtime 1001 error upon opening SimplyPats

The error message says something similar to Unsupported Value Type.

This error is caused by problem with the installation of office on their pc - or because they are using a non-standard email program which is incompatible with SimplyPats.

This error also be happening as much later versions of Microsoft Office appear e.g. Office 2007 (tm) and Office 2010 (tm) appear. Development of SimplyPats Version 4 stopped in 2006 and therefore SimplyPats Version 4 will not have any way of dealing with later versions of Microsoft Office.

We would recommend that you upgrade to SimplyPats Version 6 if you continue to get this error. Please contact us for a quote on the upgrade cost.

Richard.


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