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SimplyPats Portable Appliance Testing Software
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 Post subject: Windows 10 Problem
PostPosted: Sun Aug 16, 2015 3:05 pm 
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Joined: Wed Mar 09, 2011 8:12 pm
Posts: 26
Location: Skegness
I have upgraded to Windows 10 and now my Simply pats 7 Wont run

I Get an error Message

Component Mscomm32.ocx or one of its dependancies not correctly registered or a file is missing or invalid

Any ideas please

Rick

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Rick Hill


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 Post subject: Re: Windows 10 Problem
PostPosted: Sun Aug 16, 2015 4:55 pm 
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Joined: Wed Jan 23, 2008 11:47 pm
Posts: 1102
Location: Cornwall
Hi Rick

Sounds like one of the Windows components has been removed or un registered.

I will PM you a link where you can download a full install and hopefully this will reinstall the Mscomm32.ocx

It might be a good idea to do a back up of your SimplyPats data files before hand just to be on the safe side.

Im not sure where you store you datafiles but the other folders and settings (customer reports, invoices etc) are stored in:

Win10: C:\Users\(YOUR USER NAME)\AppData\Local\RSR Systems\SimplyPats7

Regards, Richard


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 Post subject: Re: Windows 10 Problem
PostPosted: Mon Aug 17, 2015 11:34 am 
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Joined: Wed Jan 03, 2007 2:10 pm
Posts: 719
Location: Cornwall
Hi Rick

I have sent you an email with instructions on resolving this issue, its a quick and simple process that should not result in deleting any of your data files or settings.

For those that have similar issues with .OCX or .DLL files please contact support and we will email you instructions.

Regards Carl


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