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PostPosted: Wed May 06, 2015 2:48 pm 
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Location: Cornwall
Issues with Microsoft Outlook Click-to-Run Application and Outlook 64bit

Outlook Click-to-Run (32 and 64 bit Versions)

We are aware of a compatibility issue between SimplyPats V7 (inc Older Versions) and Outlook 32/64bit 2013 where installed as a Click-to-Run Application.

An excerpt of text from the Microsoft Office Dev Center explains the issue:

“because a product delivered by Click-to-Run has private copies of all its files and registration, an add-in developer cannot determine the product's existence the same way as a product that has been installed on a client computer’s hard drive. Starting in Office 2013, Click-to-Run is the default mechanism to deliver Office, and only a subset of Office customers can request physical media to install Office. Add-in developers should determine whether Outlook has been installed, and whether Outlook has been delivered as a Click-to-Run product.”

In this case SimplyPats would be acting as the “add-in developer” and needs to know and have support for the version of outlook installed, at the current time this is not possible where Click-to-Run versions are installed, but we will update this post should we find a solution.

We would recommend that a 32bit Outlook 2013 install from physical media be used to install Outlook on the local PC if compatibility with “Export to Outlook” features are needed with SimplyPats Version 7.

Outlook 64 bit Versions

All 64bit Versions of Outlook are not currently supported by SimplyPats Version 7.

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