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SimplyPats Portable Appliance Testing Software
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PostPosted: Tue Aug 10, 2010 6:35 pm 
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Joined: Sun Aug 08, 2010 8:44 am
Posts: 131
Location: Cornwall
Hi to you both Carl & Richard (think i got your names right).
Just want to say a real big thank you for the demo and chat when i popped in the other day to your offices unannounced. It’s a sign of both of your commitment to your business, specially the time and effort you both put in to ensure customer satisfaction and support throughout.
It was a great pleasure to see you both so highly dedicated, professional, along with great passion to this superior piece of software “Simply PATs”. All I have to do now is master it, so I look forward again to another cup of coffee.

Again chaps many thanks for the time taken out that afternoon and a credit to both PAT Testing and the UK

Kindest regards

Steve

_________________
City and Guilds 2377 Qualified PAT Testing Engineer
Domestic Electrician(NICEIC)
Always looking for new customers based in Cornwall
All in accordance with The IEE CofP
www.handselectrical.co.uk


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PostPosted: Tue Aug 10, 2010 9:45 pm 
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Joined: Wed Jan 03, 2007 2:10 pm
Posts: 715
Location: Cornwall
Hi Steve

Thank you for your comments, and yes you were spot on with the names.

As you have witnessed first hand, SimplyPats (or RSR Systems) is a small company trying to compete with much larger organisations that specialise in PAT Testing hardware and software.

Over the past 10 years SimplyPats has changed dramatically, mainly based on user feedback. We are also keen to respond to user suggestions and are quick to act where support issues may arise.

We don’t have the luxury of having huge marketing budgets or an abundance of human resources to hand, but I think in the end nothing can make up for pure dedication and passion that both Richard and myself channel into the SimplyPats software, it’s a classic example of “money can’t buy you everything”

I think more people should come and visit us, as it is obvious that not all of the advanced features found in SimplyPats are obvious, as witnessed by yourself. We really need to look at diverting some attention to ramping up the marketing, maybe do some videos or run some courses, however the latter is difficult being in Cornwall.

Steve, you will always be welcome to pop into the office, the same goes for anyone else travelling down to “Pasty Country” The kettle is always on and has certainly been PAT Tested enough times

Carl


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