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SimplyPats Portable Appliance Testing Software
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 Post subject: First Class Service
PostPosted: Wed Jun 09, 2010 2:28 pm 
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Joined: Fri May 28, 2010 10:13 am
Posts: 14
May I add my comments to those already posted. The sevice provided by Carl and team is truly first class. In particular the back up following purchase of software. The on screen assistance is brilliant and save so much time and stress. Every time that I have asked for help by phone or email the response has been A1.
The use of Simplypats Version 6 with my manual testers and a netbook to use on site is a superb combination and gives the client a truly unique service with the production of all reports, certificate and invoice from the printer in my vehicle. (printer runs via an inverter). It certainly is an eye opener for those new clients who have had a poor service in the past. This package which I have developed with the help from Carl has made my 'work' a real pleasure.
Thank you Carl and Team
Best wishes
Neil


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 Post subject: Re: First Class Service
PostPosted: Thu Jun 10, 2010 10:47 am 
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Joined: Wed Jan 03, 2007 2:10 pm
Posts: 717
Location: Cornwall
Hi Neil

Thank you for your comments regarding the after sales support offered by the SimplyPats team.

As you have already pointed out, we are a team of people dedicated to offering our users a fresh approach to after sales support, and providing them with the tools necessary to make their Portable Appliance Testing as stress free and as profitable as possible.

I would like to think that we offer something that most of our competition find hard to achieve, this is certainly something mentioned in emails or during telephone conversations with our users.

Again thank you for your post Neil, its good to know that Richard, Roger and myself are doing something right.

Regards Carl


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