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SimplyPats Portable Appliance Testing Software
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PostPosted: Mon Aug 22, 2011 2:50 pm 
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Joined: Wed Jan 03, 2007 2:10 pm
Posts: 723
Location: Cornwall
We are aware of a possible issue relating to certain versions of Symantec Internet Security and the download of the SimplyPats Version 6 Demonstration software.

We experienced similar issues in June and took steps to submit the SimplyPats Demo installer file and download link to Symantec so they could check the file.

We knew the download link and file were not infected as the time and date stamp were verified and also the byte size matched that of the original file.

Symantec replied with the following;

We are writing in relation to your submission through Symantec's on-line Security Risk / False Positive Dispute Submission form for your software being detected by Symantec Software.

After downloading SimplyPats_6.exe from the URL you provided, install and scan with Symantec's latest definitions we have been unable to reproduce any detection. Can we please ask you to ensure that you are using Symantec's latest virus definitions for detection? They can be found using live update or alternatively from the URL below.

>> Link Removed <<

After virus definition updating, if still get detection, please provide us the message or a screen shot of the message received.

Symantec Security Response

We have once again submitted a new ticket to Symantec and await their response to this issue.

If you would like SimplyPats Support to aid in a work around, please contact us.

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