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SimplyPats Portable Appliance Testing Software
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PostPosted: Thu May 23, 2013 6:14 pm 
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Joined: Sat Oct 15, 2011 6:12 pm
Posts: 1
Just relates to printing a certificate, when I go into printing and select either certificate (simple or V2) I get this

Error 5000 : Error in processing report.
[ Extended Info: CP internal=10]

Thanks in advance.


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PostPosted: Thu May 23, 2013 8:44 pm 
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Joined: Wed Jan 23, 2008 11:47 pm
Posts: 1097
Location: Cornwall
Hi Craig E

Sorry to hear you are getting this error

Quote:
Error 5000 : Error in processing report.
[ Extended Info: CP internal=10]


We have only had seen this error caused by old installations of antivirus programs which havent been completely removed, although it has only happened on a couple of peoples PCs.

If you read the thread below it outlines the cause and 3 possible solutions.

viewtopic.php?f=43&t=744

If you need further help then please call us, if you would like a certificate which doesn't contain and scripts (which is the third solution) we will try and produce a custom one for you.

Regards, Richard.


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