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SimplyPats Portable Appliance Testing Software
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 Post subject: Printing
PostPosted: Tue Apr 05, 2011 1:24 pm 
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Joined: Mon Mar 01, 2010 7:14 am
Posts: 1
Hi
I am unable to install printer ;
I am getting :-

1. Error 5007, when i click on print
1. Local print spooler service not running.when i click on install printer

Could any one help
My system is windows 7

domo


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 Post subject: Re: Printing
PostPosted: Tue Apr 05, 2011 2:21 pm 
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Joined: Wed Jan 03, 2007 2:10 pm
Posts: 710
Location: Cornwall
Hi Domo

Would probably be better if you can call support on 01326 378268 regarding your problem.

The Error 5007 generated by SimplyPats is probably due to no Default printer being set or installed under Windows.

I am unsure about the Second Error referring to the Print Spooler as this sounds like a Windows Error.

Give support a call, we should be able to sort out the Windows Error for you, which will in turn sort out the SimplyPats Error.

Carl


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 Post subject: Re: Printing
PostPosted: Tue Oct 22, 2013 3:09 pm 
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Joined: Wed Jan 23, 2008 11:47 pm
Posts: 1096
Location: Cornwall
Error 5007 When Printing

We have had a second user today with this error 5007 when printing from SimplyPats 6. (22nd October 2013.)

On checking their printer they didn't have their default paper size set to A4.

Additionally they had some security software Comodo Internet Security / antivirus software that appeared to prevent SimplyPats from talking to the printers installed on the PC.

Right clicking on the Simplypats shortcut from the desktop and choosing to run SimplyPats as Administrator, prompted Comdo to display a trust box.

Once Comdo had been set to trust SimplyPats, the printers were then available to SimplyPats to use.


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