Error when missing Signature File when PC away from server

[richard]

We have recently discovered a bug where a user had set SimplyPats to use a Signature image image file that resided on a server. They then went to do some testing and download to a laptop, however this was on site and they could not obviously communicate with their server.

Simplypats crashed when trying to print as it was trying to check to see if it could find the signature file.

There are checks in SimplyPats to see if the file exists (for eample it may have been deleted or moved), however in the case where the image is saved on a server and what is known as a UNC path is stored in SimplyPats for that image, the program crashed.

A UNC (Universal Naming Convention) path is something like this

\\Server\SharedFolder\MySignatureImage.jpg

A more normal dos or windows path to a shared drive on a server is like this

Z:\SharedFolder\MySignatureImage.jpg

the latter exmple when stored in SimpyPats would have worled.

I have put some more checking into SimplyPats to test whether a UNC path is being used and the server is not available to check whether the files exists or not.

This fix will be in SimpyPats 6.0.2

As a tip though, its always a good idea to copy signature and company logo images to your local hard drive e.g. C: especially when using laptops away from your office.

Richard.