SimplyPats User Forum

SimplyPats Portable Appliance Testing Software
It is currently Tue Sep 18, 2018 10:14 pm

All times are UTC [ DST ]




Post new topic Reply to topic  [ 2 posts ] 
Author Message
PostPosted: Sun Apr 19, 2009 6:44 pm 
Offline
Site Admin
User avatar

Joined: Wed Jan 23, 2008 11:47 pm
Posts: 1102
Location: Cornwall
UPDATED 08/10/2012 >>>> The fix for this issue has been added to the SimplyPats Version 6 FAQ / Guide section of the forum, please click on the following link to be directed to that page.

viewtopic.php?f=57&t=724




In the last few weeks we have had a couple of reports of SimplyPats reporting an error (usually "Error 9 Array Index Out Of Bounds", although sometimes "Your software has encountered a problem... etc") when SimplyPats starts up.

This appears to be being caused where the Specialist  Hire and Rental Management  Software by inspHire is installed on the same PC as SimplyPats. This problem only appears to be caused when the current "inspHire Office Edition" is installed.

After several hours work we have narrowed down what is causing the incompatibility and we now believe we have a work around to allow both programs to co exist on the same PC without issue.

The fault appears to be caused by the fact that both we and inspHire are using a 3rd party widget or control. This control is used in SimplyPats and the inspHire software to display the data in a grid format. Unfortunately whilst we are both using the same control it would appear that SimplyPats is using a later revision than the inspHire software and this is where the incompatibility has arisen.

We have contacted inspHire ltd so that they are also aware of the situation. We are increasingly aware that the inspHire software is becomming very popular in the Hire and Rental market and by it's nature people also have a need to use PAT testing software such as SimplyPats in tandem with their popular software.

Should you have issues when installing SimplyPats on a PC where you also have the inspHire software installed, please contact us for the "work around"


Top
 Profile  
 
PostPosted: Mon Oct 08, 2012 2:58 pm 
Offline
Site Admin
User avatar

Joined: Wed Jan 03, 2007 2:10 pm
Posts: 719
Location: Cornwall
The fix for this issue has been added to the SimplyPats Version 6 FAQ / Guide section of the forum, please click on the following link to be directed to that page.

viewtopic.php?f=57&t=724


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group