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SimplyPats Portable Appliance Testing Software
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PostPosted: Thu Oct 02, 2008 11:57 am 
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Joined: Wed Jan 03, 2007 2:10 pm
Posts: 723
Location: Cornwall
Please note, that this does not affect all users of Windows 98.

It has been brought to our attention that there is an issue installing SimplyPats Version 5 on some installations of Windows 98.

During the SimplyPats installation the install program may freeze when copying files needed for setup. This is most likely caused by changes we made during development, when adding compatibility for Windows Vista.

As mentioned, this problem only happens on certain installations of Windows 98, with this in mind and taking into account the limited number of users wanting to install and run SimplyPats on a Windows 98 PC, we will not be making any changes to current or future installations of SimplyPats, and will instead make available an alternative installation package especially for these users.

Users receiving this error should contact SimplyPats Support on 0845 4300 789 (or Email) for further information and instructions.

To save time, users will have the option of digitally downloading the alternative installation file, and it may also be necessary to copy one or more .dll files from one folder to another, but as always, support will be given if requested.

On further investigation, we only needed to copy the file MSVBVM60.dll from C:\Program Files\Common Files\SimplyPats to C:\WINDOWS\system32 to get SimplyPats running after installation, however this may not be necessary depending on other software installed on the PC.

After installing SimplyPats, users will be able to download and install any current or future updates as normal.

We apologise to users affected by this problem.

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