SimplyPats User Forum

SimplyPats Portable Appliance Testing Software
It is currently Sun Nov 19, 2017 8:42 pm

All times are UTC [ DST ]




Post new topic Reply to topic  [ 5 posts ] 
Author Message
 Post subject: Serial Port Download
PostPosted: Sun Apr 24, 2011 11:19 pm 
Offline

Joined: Mon Feb 21, 2011 7:49 pm
Posts: 3
Location: Oxford
My Europa Plus uses a serial port to download data. I have recently changed my laptop and this does not have a serial port incorporated. can anyone help me to get over my problem??

Many thanks


Top
 Profile  
 
 Post subject: Re: Serial Port Download
PostPosted: Mon Apr 25, 2011 3:09 am 
Offline

Joined: Tue Sep 01, 2009 5:23 am
Posts: 102
Location: Leeton, NSW Australia
Hi Electreply,

Not knowing anything about the machine you are using it would appear that you now need to use a USB to Serial converter (dongle).

Have a look at the SP site where they show the type of unit required and it may be specifically wired for your machine. The easiest way is to open up the main SP website and then click on the tab marked [b]"Purchase"[/b] shown in red at the top of the page (no need to scroll down). Then click on the "Cables and Accessories" link. It will then show you what is needed ie the "USB to Serial" dongle, at the top of the page.

After that look through the forum sites, particularly the SimplyPats Version 6 forum area then click on the SP v6 General Discussions area.

You will find comments on the use and type of dongle what to get and what not to get. There is a classic comment of one individual who decided not to take the advice from the SP team and purchased the wrong unit and then wondered why it didn't work and then blamed the SP team.

If still confused talk to the team at SP. They are extremely helpful. You won't find a better support group anywhere in the world.

Hope this helps.

Cheers

Glenfer


Top
 Profile  
 
 Post subject: Re: Serial Port Download
PostPosted: Mon Apr 25, 2011 9:06 am 
Offline
Site Admin
User avatar

Joined: Wed Jan 03, 2007 2:10 pm
Posts: 696
Location: Cornwall
Hi Electrely

As Glenfer has already pointed out, you will need to purchase a USB to Serial Converter.

We would recommend that you purchase one of ours http://www.simplypats.co.uk/shop_cables.htm if you want 100% gurentee that it will work, please see the following forum post for more information viewtopic.php?f=43&t=476

You will still need to use the original Serial Download cable, so keep hold of it.

Regards Carl


Top
 Profile  
 
 Post subject: Re: Serial Port Download
PostPosted: Wed Apr 27, 2011 8:30 pm 
Offline

Joined: Mon Feb 21, 2011 7:49 pm
Posts: 3
Location: Oxford
Thanks to you all for your help. I will purchase a converter

Regards
Mick


Top
 Profile  
 
 Post subject: Re: Serial Port Download
PostPosted: Wed Apr 27, 2011 8:33 pm 
Offline
Site Admin
User avatar

Joined: Wed Jan 03, 2007 2:10 pm
Posts: 696
Location: Cornwall
No problem Mick, glad to be of assistance.

I have just recieved notification that you have ordered a USB to Serial Converter from us and will send it out tomorrow.

If you need any help installing or setting it up, please contact us.

Carl


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group